Questions & Answers

Yes, we have two parking spaces with charging stations for electric cars.

Charging costs an additional CHF 10 on top of the regular parking fee. Please let us know when you make your reservation if you need a charging spot, as the number of spots is limited.

A parking space costs CHF 40 per night.

Yes, the hotel offers parking in the courtyard. However, the number of outdoor parking spaces is limited, so advance reservation is required to guarantee a spot. Please indicate your parking preference when making your reservation.

The Waldstätterhof Hotel is located just about 100 meters from the Lucerne train station—a walk of only about 3 minutes.

Here's how:

• Exit the station building on the left
• Cross the street at the crosswalk
• Walk along Zentralstrasse for a minute
• After McDonald's, you'll see our hotel with its two towers

Given our location right next to the train station and in the heart of Lucerne, we recommend that all guests use public transportation to get here.

You can find the schedules at SBB Timetables

Given our location right next to the train station and in the heart of Lucerne, we recommend that all guests use public transportation to get here.

You can find the schedules at SBB Timetables

The Hotel Waldstätterhof Lucerne is centrally located in the heart of the city, right next to Lucerne Station, at the following address:

• 4 Zentralstrasse, CH-6003 Lucerne

Located just about 100 meters south of the train station, this stylishly renovated house is ideal for guests arriving by train. Attractions such as the Chapel Bridge, the Musegg Towers, the boat pier, and various restaurants and shops are all within easy walking distance.

The Gleis 1 restaurant has the following hours:

• Monday through Friday: 6:30 a.m. – 10:30 p.m.
• Saturday: 7:00 a.m. – 10:30 p.m.
• Sunday: Breakfast from 7:00 a.m. to 10:30 a.m. (closed after that)

We serve hot meals at the following times:

• Lunch: 11:30 a.m. – 1:30 p.m.
• Evenings: 5:30 p.m. – 9:30 p.m.

We look forward to seeing you, whether for breakfast, lunch, dinner, or a drink at the bar!

Yes, our restaurant is open to the public—not just hotel guests.

Whether it's breakfast, lunch, or dinner: We warmly welcome guests from outside our establishment, who can look forward to fresh, seasonal cuisine in a central location.

Yes, the Gleis 1 restaurant at the Hotel Waldstätterhof in Lucerne serves modern Swiss cuisine for lunch and dinner. The dishes are seasonal, freshly prepared, and often given a creative twist. In addition to classics, the menu also features vegetarian and gluten-free options. The evening menu changes four times a year and is supplemented by special menus for occasions such as Easter or Christmas. There is a new lunch menu every week.

Yes, of course we offer many vegetarian options. We also have vegan dishes on our menu.

For gluten-free options, please feel free to ask our staff—they will be happy to assist you and show you the gluten-free items we have available.

Breakfast is served at the following times:

• Monday through Friday: 6:30 a.m.–10:00 a.m.
• Saturday and Sunday: 7:00 a.m.–10:30 a.m.

This way, you can start your day feeling energized and relaxed, whether you're an early riser or prefer to take it easy.

No, breakfast is not included in the standard room rate and must be booked separately.

If you book breakfast along with your room, the price is CHF 16 per person.
You can also book on the spot, which costs CHF 25 per person.

The Hotel Waldstätterhof offers a generous breakfast buffet featuring both continental classics and local Swiss specialties. The selection includes freshly prepared egg dishes, muesli, Swiss cheese and regional spreads, bread and pastries from a local bakery, as well as a variety of fresh fruits. The breakfast focuses on quality, local ingredients, and variety—ensuring a delightful start to your day.

Yes, we use the official Lucerne Wi-Fi network. When you check in, you’ll receive a personal code that allows you to stay connected both at our hotel and at many attractions throughout the city.

Our restaurant and common areas are wheelchair accessible and offer all guests a comfortable stay. A few rooms are also wheelchair accessible. However, availability is limited, so it is essential to reserve these in advance.

Yes, pets are allowed at the Hotel Waldstätterhof and Gleis 1. For an additional fee of CHF 15 per night, your four-legged friends are also welcome to stay with us. Please let us know when booking if you will be traveling with a pet.

We do not have a minibar in the room. If you’d like to chill your own beverages, please feel free to bring them to the front desk. Every room is equipped with a coffee maker, and we’d be happy to bring a kettle for tea to your room upon request.

Yes, we have cribs available. Please note that you should request one in advance when booking, as not all rooms have enough space for one.

Yes, we offer family-friendly accommodations:

• Our suites can accommodate two adults and two children. They feature a double bed and an additional sofa bed.
• We also have a number of double rooms with connecting doors—ideal for families who want to stay next to each other but still enjoy some privacy.

We'd be happy to help you choose the right room!

No, our rooms are not air-conditioned.

On warm days, we provide fans in all rooms. Some rooms are also equipped with an air-cooling system that can lower the temperature by a few degrees.

Please note: This system only works when the window is closed and has limited cooling capacity.

At the Hotel Waldstätterhof Lucerne, you can choose from the following room categories:

• Single Room in the City
• Single Room Hof
• Double Room (City View)
• Double Room Hof
• Premium Double Room
• Junior Suites
• Suites

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The rooms facing the courtyard are quiet and therefore ideal for light sleepers, while the side facing the city is a bit livelier.

Yes, we offer package deals for groups of 10 or more:

Daily rate with a 3-course lunch for CHF 120.00 per person, including:

• Morning coffee break (coffee/tea, 2 juices, croissants)
• 3-course lunch (served in the restaurant, including tap water at no extra charge)
• Afternoon coffee break (coffee/tea, 2 juices, sweet and savory snacks from our kitchen)
• Basic technical equipment (projector with screen, flip chart, bulletin board)
• Seminar kit with notepad and writing utensils
• Presenter's kit in the auditorium
• A fruit basket and bottled water in the conference room
• Wireless LAN access

Daily package with overnight stay for CHF 365 per person, including:

• All services included in the daily rate
• Overnight stay in a single room with breakfast (excluding visitor's taxes)
• 3-course dinner at the restaurant (excluding drinks)

Half-day package for CHF 65 per person, including:

• Coffee break (morning or afternoon)
• Basic technical equipment (projector with screen, flip chart, bulletin board)
• Seminar kit with notepad and writing utensils
• A fruit basket and bottled water in the conference room

Half-day package with lunch for CHF 90 per person, including:

• All services included in the half-day package
• 2-course lunch (including unlimited tap water)

We would be happy to speak with you personally to put together the right package for your group.

Basic technical equipment is included only when booking a package. If a room is booked separately without a package, technical equipment is not included in the room rental fee.

The following technical equipment is available (prices in CHF):

• Projector with screen: 110.00
• Monitor with HDMI cable: 110.00
• Canvas: 30.00
• Flipchart: $30.00
• Bulletin board: 3:00 p.m.
• Presenter's kit: $30.00
• Whiteboard: $25.00
• Laptop: Free with pre-order

We would be happy to assist you in selecting and setting up the equipment for your event.

Depending on the seating arrangement, the seminar rooms can accommodate up to 50 people in a concert-style setup and up to 20 people in rows of tables.

Yes, we have 7 seminar rooms of various sizes available. We can also host banquets, for example in our separate dining room, which can be booked for private use.

We accept all major payment methods.

If you book directly with us, you can cancel free of charge up to 48 hours before arrival (except for group bookings).

The best way to book your room is directly through our website, www.hotel-waldstaetterhof.ch. This allows you to specify all your preferences and gives you flexibility in case of cancellations.